Things happen! Unexpected events, emergencies and trends often affect the partners we serve.
Convergent takes great pride in our ability to react to the unforeseen. We have the bandwidth and experience to provide support during increased traffic. As a case in point, we were there to provide additional support for clients who had massive call volume associated with hurricanes Katrina and Sandy.
Convergent has demonstrated our ability to ramp up quickly to meet unanticipated volume associated with any circumstances whether good or bad from Black Friday e-commerce days and seasonal sales spikes to missed forecasts and natural disasters. You can count on us to be there for you and your customers.
For more information on how we can help you and your customers, please Contact Us.